1. Q: What is your MOQ?
A: Minimum order value is 6000 USD or more.
2. Q: What should I do if I need for sample?
A: Step1. Tell us the detail product you need for samples, including the package, quantity and size (pellets).
Step 2. Give us your detail address and your contact phone number.
Step 3. We will send a PI for you, with the payment details.
Step 4. After we received your payment, we will send the sample to you.
3. Q: How to Order?
A: Step 1, please tell us what product and quantity you need;
Step 2, then we will make a PI for you to /confirm/i the order details;
Step 3, when we /confirm/ied everything, can arrange the payment;
Step 4, finally we deliver the goods within the stipulated time.
4. Q: When will make delivery?
A: Delivery Time
-Sample Order: 1-3 days after receipt of the full payment.
-Stock Order: 15-20days after receipt of the full payment.
-OEM Order: 20-30days after receipt of the deposit.
5. After-sales Service
If you find any defective product first time, we will give you the new one for free to replace in the next order, as an experienced supplier, you can rest assured of the quality and after-sales service.
6. Payment
L/C, T/T, PayPal.
7. Transportation
Transported by DHL, UPS, EMS, FedEx, Air freight. Sea freight.